Neilsen’ Ten Usability Heuristics (including my favourite)

These simple-sounding but powerful principles keep resurfacing in my work, and a quick reminder never hurts.

http://www.nngroup.com/articles/ten-usability-heuristics/

My current favourite is "aesthetic and minimalist design":

Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.

I keep running into the proponents of "what’s the harm in a little more info?", and I find this principle of "relative visibility" compelling. I’ll see how well this works as an argument for not overloading the user with "just in case" information.

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